Privacy Policy

Last updated: March 2026

Information We Collect

When you visit our website or interact with our services, we may collect the following information:

Personal Information:

  • Name, email address, phone number, and company name when you request a quote
  • Shipping and billing addresses for orders
  • Payment information (processed securely through our payment providers)

Automatically Collected Information:

  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • IP address (for security and analytics purposes)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and quote requests
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Measure marketing performance and ad attribution
  • Improve our services and customer experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We use trusted third-party services for:

  • Payment processing (Stripe)
  • Product analytics (PostHog)
  • Tag management and web analytics (Google Tag Manager and Google Analytics)
  • Advertising measurement and remarketing (Google Ads)
  • Customer messaging and chat (HubSpot)
  • Email communications (Resend)

These providers have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@awardmaven.com.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Award Maven Email: privacy@awardmaven.com Phone: (123) 456-7890

We will respond to your inquiry within 30 days.